🔄 Refund & Returns Policy
At Grameen Sodai Ghor, we are committed to ensuring customer satisfaction. If you are not fully satisfied with your purchase, our Refund & Returns Policy is here to assist you.
Return Eligibility
➜ Returns are accepted only for damaged, defective, or incorrect products
➜ You must report the issue within 24 hours of delivery
➜ Proof (image or video) may be required for verification
Condition for Return
➜ The product must be unused and in original condition
➜ Packaging must be intact and not damaged
➜ Perishable food items cannot be returned once opened or used
Cash on Delivery (COD) Policy
➜ We operate on a Cash on Delivery (COD) system
➜ Customers are required to check the product at the time of delivery
➜ If any issue is found, you must inform the delivery person immediately
➜ Once payment is completed, returns become subject to verification
Refund & Replacement
➜ In most cases, we provide replacement instead of refund
➜ Refunds are only applicable in special cases after proper verification
➜ Approved refunds will be processed within a few working days
Non-Returnable Items
➜ Opened or used food products
➜ Change of mind after delivery
➜ Products damaged due to customer mishandling
➜ Items not reported within the specified time frame
Delivery & Return Responsibility
➜ Delivery charges are non-refundable
➜ Customers may need to bear return shipping costs in certain cases
➜ Our team will guide you through the return process if eligible
📞 Contact Us
➜ Email: support@grameensodaighor.com
➜ Phone: 01410209695
➜ Address: Nungola, Rohanpur, Gomastapur, Chapainawabganj, Rajshahi